:root{font-family:Inter,"Segoe UI",Arial,sans-serif;color:#1b2940;background:#f5f7fb;font-synthesis:none;font-size:14px;--blue:#2867e8;--muted:#8290a5;--border:#e8edf4}*{box-sizing:border-box}body{margin:0}button,input,select{font:inherit}button,a,input,select{outline-offset:4px}a{color:var(--blue);text-decoration:none}button{cursor:pointer}button:disabled{cursor:default;opacity:.5}[hidden]{display:none!important}.sidebar{width:238px;position:fixed;inset:0 auto 0 0;background:#14243b;color:#b6c2d4;display:flex;flex-direction:column;padding:34px 18px;z-index:5}.brand{color:white;display:flex;align-items:center;gap:13px;line-height:1.35;letter-spacing:.2px;font-size:18px;margin:0 12px 55px}.brand strong{font-weight:650}.brand-icon{width:43px;height:43px;background:#3d79f5;border-radius:13px;display:grid;place-items:center;font-size:32px;font-weight:500}.sidebar-label{font-size:10px;letter-spacing:1.6px;color:#6e819c;margin:0 15px 15px}.sidebar nav{display:grid;gap:7px}.sidebar nav a{display:flex;align-items:center;gap:10px;color:#afbdd1;padding:13px 14px;border-radius:8px;font-size:13px;white-space:nowrap}.sidebar nav a.active{background:#243d61;color:white}.nav-icon{font-size:20px;line-height:20px;width:20px;text-align:center}.nav-count{margin-left:auto;background:#3b74dc;color:#fff;border-radius:5px;padding:2px 6px;font-size:10px}.sidebar-bottom{margin-top:auto;font-size:12px;padding:20px 13px 0;border-top:1px solid #29394f}.sidebar-bottom div{margin-top:10px;color:#70829c;font-size:11px}.tiny-dot{display:inline-block;width:6px;height:6px;border-radius:50%;background:#4b92ad;margin-right:6px}.sidebar-bottom .tiny-dot{background:#66a18a}main{margin-left:238px;padding:0 42px;max-width:1800px}.topbar{height:77px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;color:#8190a5;font-size:12px}.slash{padding:0 12px;color:#c4ccd9}#clock{font-size:12px;color:#79879a}.page-header{display:flex;justify-content:space-between;align-items:center;padding:32px 0 25px;gap:20px}.eyebrow{font-size:10px;letter-spacing:1.4px;color:#8694a8;font-weight:600;margin-bottom:8px}h1{font-size:29px;letter-spacing:-.8px;margin:0;font-weight:650}h2{font-size:16px;font-weight:650;margin:0;color:#223149}h3{font-size:16px;font-weight:600;margin:0}p{margin:0}.page-header p{color:#8793a6;font-size:13px;margin-top:9px}.pill{display:inline-flex;align-items:center;gap:7px;border-radius:20px;padding:8px 12px;font-size:11px;white-space:nowrap;font-weight:550}.pill.paused{background:#e8edf4;color:#6b7990}.pill.running{background:#e6f4ec;color:#2c8b60}.pill.neutral{background:#f2f5f9;color:#7b899f}.dot{width:6px;height:6px;border-radius:50%;background:currentColor}.banner{border:1px solid;border-radius:10px;display:flex;align-items:center;gap:14px;padding:16px 20px;margin-bottom:25px}.banner.warning{background:#fffbef;border-color:#f0e5c4;color:#8c7134}.banner.danger{background:#fff0f0;border-color:#eec9c9;color:#a53f3f;margin-top:20px}.banner strong{font-size:12px;font-weight:650}.banner p{font-size:12px;margin-top:5px;line-height:1.55}.banner-icon{border:1px solid #d6ba77;border-radius:50%;width:22px;height:22px;min-width:22px;display:grid;place-items:center;font-size:13px}.banner .button{margin-left:auto;white-space:nowrap}.button{padding:9px 15px;border-radius:7px;border:1px solid transparent;font-size:12px;font-weight:550;transition:background .15s}.button.primary{background:var(--blue);color:white;box-shadow:0 2px 3px #2867e81a}.button.primary:hover:enabled{background:#1857d5}.button.secondary{background:#fff;border-color:#e7dcc0;color:#8a743f}.button.subtle{background:#fff;border-color:#e3e9f2;color:#537294}.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:17px;margin-bottom:27px}.metrics :is(article,.metric-card){position:relative;background:#fff;border:1px solid var(--border);border-radius:11px;padding:21px 20px 18px;min-height:142px;box-shadow:0 3px 10px #182e4d03}.metric-label{display:block;font-size:12px;color:#7d8ba0;max-width:85%}.metrics strong{display:block;font-size:34px;line-height:1.2;letter-spacing:-1px;font-weight:620;margin:13px 0 5px}.metric-note{color:#9aa5b5;font-size:10px;display:block;line-height:1.5;max-width:80%}.metric-icon{position:absolute;right:17px;top:44px;width:33px;height:33px;border-radius:10px;display:grid;place-items:center;font-size:21px}.blue{background:#edf3ff;color:#4d7ed9}.amber{background:#fff4db;color:#bd8d29}.rose{background:#ffeded;color:#c56a6b}.green{background:#eaf6ef;color:#589f7a}.neutral{background:#eff2f6;color:#7d8ba0}.card{background:#fff;border:1px solid var(--border);border-radius:11px;overflow:hidden;box-shadow:0 3px 12px #182e4d02}.card-head{padding:23px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid #f0f3f7;gap:16px}.card-head p{font-size:11px;color:#93a0b1;margin-top:7px;line-height:1.5}.count{display:inline-block;border-radius:5px;padding:2px 6px;background:#f0f3f8;color:#8594a9;font-size:10px;vertical-align:middle;margin-left:7px}.filters{display:flex;gap:9px}select,input[type=search]{border:1px solid #e3e9f1;border-radius:6px;background:white;padding:9px 12px;color:#68788e;font-size:11px;max-width:220px}select{padding-right:25px}.table-scroll{overflow:auto}table{border-collapse:collapse;width:100%;min-width:730px;text-align:left}th{font-size:10px;font-weight:500;color:#8c99ad;padding:15px 20px;background:#fbfcfe;white-space:nowrap}td{font-size:12px;padding:18px 20px;border-top:1px solid #f0f3f8;max-width:270px}td strong{font-size:12px;font-weight:600}.message-preview{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:260px;font-size:11px;color:#98a4b6;margin-top:6px}.wait-time{display:block;margin-bottom:7px}.badge{font-size:10px;padding:4px 7px;border-radius:5px;display:inline-block;white-space:nowrap}.delivery{font-size:10px;line-height:1.8;color:#8a98ab}.row-link{font-size:21px;color:#7e95b3}.empty{text-align:center;padding:49px 20px 56px}.empty-icon{border-radius:17px;background:#f1f5fb;border:1px solid #eaf0f8;width:56px;height:56px;margin:0 auto 20px;display:grid;place-items:center;font-size:29px;color:#9aafca}.empty h3{color:#697a91;font-size:14px}.empty p{font-size:12px;color:#a1adbd;line-height:1.8;margin-top:10px}.empty.compact{padding:35px}.card-footer{padding:14px 23px;border-top:1px solid #f0f3f8;display:flex;justify-content:space-between;color:#9aa7b7;font-size:10px}.card-footer .tiny-dot{background:#b2bfce}.info-strip{display:flex;align-items:center;gap:14px;margin-top:22px;padding:19px 23px;background:#edf3fc;border-radius:9px}.info-mark{font-family:Georgia,serif;border:1px solid #a1b8dd;border-radius:50%;width:20px;height:20px;display:grid;place-items:center;color:#7d9bc7;font-size:12px;flex-shrink:0}.info-strip p{color:#8d9db4;font-size:11px;line-height:1.8}.info-strip strong{color:#6e85a7;font-weight:550}.info-strip a{margin-left:auto;white-space:nowrap;font-size:11px}.page-footer{display:flex;justify-content:space-between;font-size:10px;color:#b2bccb;padding:34px 0 25px;gap:15px}.settings-grid{display:grid;grid-template-columns:minmax(400px,1.4fr) minmax(280px,1fr);gap:23px}.settings-side{display:grid;gap:20px;align-content:start}.schedule{padding:7px 23px}.schedule-row{display:flex;justify-content:space-between;align-items:center;min-height:52px;gap:12px;border-bottom:1px solid #f2f4f8}.schedule-row:last-child{border-bottom:0}.schedule-row label{display:flex;align-items:center;gap:10px;font-size:12px;color:#69788e;min-width:133px}input[type=checkbox]{accent-color:#3476e9;width:15px;height:15px;cursor:pointer}.schedule-row>div{display:flex;align-items:center;gap:8px;color:#b0b9c6}.schedule-row input[type=time]{width:93px;padding:6px;border:1px solid #e1e8f2;border-radius:5px;font-size:12px;color:#516782;background:white}.schedule-row input:disabled{opacity:.4}.off-label{font-size:10px;width:54px;white-space:nowrap}.rule-card,.control-card{padding:23px}.rule-card h2{margin-bottom:20px}.rule{display:flex;justify-content:space-between;align-items:center;padding:14px 0;border-bottom:1px solid #eff3f8;gap:15px}.rule span{font-size:12px;color:#8191a8;line-height:1.5}.rule strong{font-size:23px;white-space:nowrap;font-weight:600;color:#3b506e}.rule small{font-size:11px;font-weight:400;color:#9aa9bb}.recipient{display:flex;gap:11px;align-items:center;margin-top:23px}.avatar{width:36px;height:36px;border-radius:50%;background:#e9effa;color:#6484b0;font-size:11px;display:grid;place-items:center;flex-shrink:0}.recipient strong{font-size:12px;font-weight:550}.recipient p{color:#9aa8bb;font-size:10px;margin-top:5px}.small-note{font-size:11px;color:#9ba8b9;margin-top:19px;line-height:1.7}.control-card p{margin:13px 0 18px;font-size:12px;color:#94a1b3;line-height:1.65}.control-card .button{width:100%}.manager-card{margin-top:24px}.manager-row{display:flex;align-items:center;gap:13px;padding:17px 23px;border-bottom:1px solid #f0f3f8}.manager-row:last-child{border:0}.manager-name{flex:1}.manager-name strong{font-size:12px;font-weight:550}.manager-name p{font-size:11px;color:#9ba8bb;margin-top:6px}.manager-row .badge{margin:0 15px}.avatar.small{width:32px;height:32px}.savebar{display:flex;align-items:center;justify-content:space-between;padding:22px 0;gap:15px}.savebar p{font-size:11px;color:#9aa7ba}.savebar .unsaved{color:#bd8d29}.history-row{padding:22px;display:flex;align-items:center;gap:16px;border-bottom:1px solid #f0f3f8}.history-row strong{font-size:12px;font-weight:550}.history-row p{font-size:11px;color:#98a6b8;margin-top:7px}.history-row time{margin-left:auto;color:#a1adbd;font-size:11px;white-space:nowrap}.event-symbol{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;flex-shrink:0}.toast{position:fixed;top:20px;right:25px;z-index:30;background:#264763;color:white;box-shadow:0 7px 30px #13274029;border-radius:8px;padding:15px 20px;max-width:430px;font-size:12px;line-height:1.5}.toast.error{background:#a64646}dialog{border:0;border-radius:15px;padding:0;width:600px;max-width:calc(100vw - 30px);box-shadow:0 20px 90px #182c4b3d;color:#243650}dialog::backdrop{background:#12253e66;backdrop-filter:blur(2px)}.modal-header{padding:26px 25px 21px;display:flex;justify-content:space-between;align-items:center}.modal-header h2{font-size:20px}.icon-button{border:0;background:transparent;color:#96a4b6;font-size:26px;padding:0 4px}.checkbox-line{display:flex;gap:10px;align-items:center;padding:16px 25px;background:#f7f9fc;font-size:12px;color:#7c8ca2}.modal-footer{padding:20px 25px;display:flex;justify-content:space-between;align-items:center;border-top:1px solid #eaf0f7}.modal-footer>span{font-size:11px;color:#9aabbf}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}@media(min-width:1600px){main{padding:0 55px}.metrics :is(article,.metric-card){padding:24px}.empty{padding:65px 20px}}@media(max-width:1200px){.sidebar{width:200px;padding:28px 12px}.brand{font-size:16px;margin-left:8px}.sidebar nav a{font-size:11px;padding:12px 9px;gap:7px}main{margin-left:200px;padding:0 25px}.metrics{gap:10px}.metrics :is(article,.metric-card){padding:18px 14px}.metric-label{font-size:11px;max-width:75%}.metric-icon{width:29px;height:29px;right:12px}.card-head{padding:20px}.filters{flex-wrap:wrap;justify-content:flex-end}.settings-grid{grid-template-columns:1fr}.settings-side{grid-template-columns:1fr 1fr}.info-strip{align-items:flex-start}.info-strip a{align-self:center}.card-head .pill{font-size:10px}.schedule{padding:7px 20px}}@media(max-width:800px){.sidebar{width:66px;padding:24px 8px}.brand{margin:0 3px 32px}.brand-icon{min-width:42px}.brand>span:last-child,.sidebar-label,.sidebar-bottom,.sidebar nav a{font-size:0}.sidebar nav a{justify-content:center;padding:13px 4px;gap:0}.sidebar nav a .nav-icon{font-size:23px}.nav-count{display:none}main{margin-left:66px;padding:0 18px}.topbar{height:58px;font-size:10px}#clock{font-size:10px}.page-header{padding:24px 0;align-items:flex-start}h1{font-size:25px}.page-header p{font-size:11px}.eyebrow{font-size:8px}.pill{font-size:9px;padding:7px 9px}.metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.metrics :is(article,.metric-card){min-height:130px}.metric-label{max-width:75%}.banner{padding:14px;flex-wrap:wrap;gap:10px}.banner>div{flex:1}.banner .button{margin-left:32px}.card-head{padding:18px;flex-wrap:wrap}.filters{justify-content:flex-start}.info-strip{padding:16px;flex-wrap:wrap}.info-strip p{flex:1}.info-strip a{margin-left:33px}.page-footer>span:last-child{display:none}.settings-side{grid-template-columns:1fr}.settings-grid{grid-template-columns:minmax(0,1fr)}.schedule-row label{min-width:100px;font-size:11px}.schedule-row input[type=time]{width:84px;font-size:11px}.off-label{display:none}.schedule-row>div{gap:5px}.schedule{padding:7px 14px}.manager-row{padding:15px;gap:9px;flex-wrap:wrap}.manager-row .badge{margin:0}.manager-row .button{padding:7px 10px}.manager-name{min-width:150px}.savebar{align-items:flex-start}.history-row{padding:17px;flex-wrap:wrap}.history-row time{margin-left:46px}.modal-header{padding:22px 18px}.modal-header h2{font-size:18px}.card-footer{padding:14px;font-size:9px;gap:10px}.toast{right:15px;left:80px}}

.filters{flex-wrap:wrap;justify-content:flex-end}#sort-order{max-width:220px}.message-date{white-space:nowrap;color:#68788e;font-size:11px}.table-scroll table{min-width:980px}
@media(max-width:800px){.filters{justify-content:flex-start}}

.row-actions{min-width:180px}.row-actions .button{display:block;white-space:nowrap;margin-bottom:8px;font-size:10px;padding:7px 9px}.review-body{padding:0 25px 25px}.review-body>p{line-height:1.6}.review-body #review-client{font-weight:600;margin-bottom:12px}#review-message{white-space:pre-wrap;overflow-wrap:anywhere;max-height:240px;overflow:auto;color:#68788e}.table-scroll table{min-width:1120px}

.notification-rule{flex-wrap:wrap;gap:10px}.notification-rule>label{font-size:12px;color:#8191a8;line-height:1.5}.minutes-field{display:flex;align-items:center;gap:8px}.minutes-field input{width:82px;padding:8px 9px;border:1px solid #e1e8f2;border-radius:6px;color:#3b506e;background:#fff;font-size:14px}.minutes-field span{font-size:11px;color:#9aa9bb;white-space:nowrap}.minutes-field input:disabled{background:#f2f5f9;color:#a3adbc}.repeat-switch{display:flex;align-items:center;gap:10px;cursor:pointer}#notification-form-help{min-height:36px}
.line-responsible-row{display:flex;align-items:center;gap:18px;padding:18px 23px;border-bottom:1px solid #f0f3f8}.line-responsible-row:last-child{border-bottom:0}.line-responsible-name{flex:1;min-width:0}.line-responsible-name>strong{font-size:12px;font-weight:600}.line-responsible-name>p{font-size:11px;color:#93a0b1;margin-top:8px}.responsible-chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.responsible-chip{font-size:11px;background:#edf3ff;color:#5375a8;padding:5px 8px;border-radius:5px}.responsible-chip.permanent{background:#eff2f6;color:#7d8ba0}.line-picker-body{padding:0 25px 20px}.line-picker-note{font-size:12px;color:#7d8ba0;line-height:1.7;margin-bottom:15px}#responsible-search{width:100%;max-width:none}.responsible-options{max-height:330px;overflow:auto;margin-top:12px;border:1px solid #e8edf4;border-radius:7px}.responsible-option{display:flex;align-items:center;gap:11px;padding:12px 14px;font-size:12px;border-bottom:1px solid #f0f3f8;cursor:pointer}.responsible-option:last-child{border:0}.picker-empty{padding:20px;color:#93a0b1;font-size:12px}@media(max-width:800px){.line-responsible-row{padding:15px;align-items:flex-start}.line-picker-body{padding:0 18px 18px}.line-responsible-row .button{padding:7px 10px}}

.row-actions .tracking-active{background:#eaf2ff;color:#2e67bd;border-color:#bdcff0}.tracking-error{font-size:11px;color:#b06925;margin-top:8px;max-width:260px}
.table-scroll th:last-child,.table-scroll td:last-child{position:sticky;right:0;background:#fff;z-index:1;box-shadow:-5px 0 8px #26375009}.table-scroll th:last-child{background:#f9fbfe}.row-actions .button[data-track-chat]{white-space:normal;max-width:170px;line-height:1.4}

.metric-card{text-align:left;color:inherit;font:inherit;width:100%;transition:border-color .15s,background .15s,box-shadow .15s}.metrics .metric-card:hover{border-color:#b7ccef;background:#fbfdff}.metrics .metric-card[aria-pressed="true"]{border-color:#7ea5e8;background:#f3f7ff;box-shadow:0 0 0 1px #7ea5e8}.metric-card:focus-visible{outline:2px solid var(--blue);outline-offset:3px}